From brown to green: Change the environmental color of your meetings with these real-world tips.
Determining the best marketing method for your event is challenging in the age of social media. The number of tools to use has expanded, but they might not all fit your program’s format. Similarly, the method for generating a consumer-based trade show audience is completely different from what you would use for an internal meeting. […]
With 3,800 hosted-buyers and 3,500 exhibitors from 150 countries participating in IMEX 2010 in Frankfurt, the state of the international meetings, incentives, conferences and exhibitions (MICE) industry seems to be on the upswing. While industry professionals agree that relief from the economic downturn is eminent, they also concur that future challenges lie ahead. “Recovery is […]
When delegates from 150 countries recently converged in Frankfurt, Germany for the IMEX 2010 exhibition, cultural differences were discussed, embraced and congratulated. But one theme seemed to be common among the host of international planners: a challenge to adapt to different concepts of time depending on the host country and cultural blend of the delegates. […]
The beginning of 2009 brought a myriad of government scrutiny for the meetings and travel industry. It began with the corporate meetings segment and restrictions the government imposed on companies receiving emergency financial assistance. Now as we near the end of the year, government agencies are supposedly restricting their own internal meetings to avoid destinations […]
When meeting industry veteran Ben Novack Jr. was killed last month in his hotel room during a conference his company was managing in Rye Brook, N.Y., it sent shockwaves through the industry. It also served as a wake-up call for planners to think about their own safety. From hotel room security precautions to the best course of working with local authorities and the media, here are insights from industry professionals about what planners should do in case of an emergency…
Tourism is Mexico’s third-largest source of revenue and foreign exchange. Its recent decline has greatly impacted the four million Mexicans employed by the industry. From the economic downturn to the Influenza A H1N1 outbreak, Mexico is still weathering a financial storm, but wants everyone to know it’s open for business.
Over the last eight years, the meeting, travel and tourism industry has experienced a number of global incidents that have put crisis management plans to the test. From crises such as 9/11 and the current influenza A subtype H1N1 outbreak (“swine flu”), meeting planners have learned how to enact last-minute contingency plans. These unexpected events […]
The word “stimulus” is on everyone’s lips. From corporate presidents to the President of the United States, stimulating an economy in recession and reviving fallen businesses seems to be the main topic of conversation. The word also applies to the workforce: A stimulated employee is usually a motivated one. However, recent media and government criticism […]
The key to success in our current industry seems to hinge on one word: flexibility. We see the U.S. financial market sitting on a seesaw with the global economy, creating ups and downs that require balance and tenacity. With one tip, the meeting professional can teeter, but a strong hold on creative solutions will level […]
They are behind the scenes orchestrating a variety of activities. They also are centerstage answering questions and coordinating important functions. They listen to their customer’s needs and create memorable experiences.
If this sounds like the role of a meeting planner, you’re almost right. It’s actually the profile of a hotel concierge, the underutilized resource every meeting planner should get to know…
What planners need to know when hotels are renovated or change brands
Recently, while coordinating a meeting in Palm Springs, Calif., I became concerned when my breakfast set-up was not complete 15 minutes before guests were due. “We still have some kinks to work out due to the management change,” the hotel salesperson informed me. The hotel had recently changed brands and management companies, which was reflected in the service for this particular function. Ultimately, the hotel provided seamless service, and the guests did not notice anything amiss.
In many cases, though, a change in hotel brands or management companies can present challenges for planners.