Master of Service agreements are the first step into a relationship with a new client. Step carefully.
In my experience, not all business is good business. Professional relationships should be about shared goals, values and respect.
Five steps toward better RFPs, and the advice comes straight from hotel salespeople.
Sourcing hotels can be a huge drag on your already busy schedule. How do you get your meeting requests noticed? How do you ensure that you’re getting the best deal?
If the circumstances are right, the idea of a multiyear contract should be embraced.
Knowing the difference between a sellers' market and a buyers' market will help you do your job more effectively.
Are so-called charges really hidden, or do we as planners fail to ask all the right questions?