For planners, creativity is the most valuable form of currency.
Check out everything you can, from the time you arrive through your stay. Test housekeeping, room service, cell service, the Internet and more. It's our job.
If your site inspection begins when your CSM greets you in the lobby, you’re leaving things undone.
What would happen if meetings and events were designed to answer attendees’ needs instead of corporate mandates? That’s the question behind design thinking for events, a process intended to create more effective, relevant and enjoyable learning environments and experiences.
Most companies that host holiday parties don’t capitalize on the opportunity. Here's how.
Knowing the difference between a sellers' market and a buyers' market will help you do your job more effectively.
To rock your next meeting, remember to be agile, that your attendees want to learn not just listen and that "we" spaces beat "I" spaces.