Ethics

Road rules for name-droppers

Never pretend a connection exists. Rely on your network to provide solid introductions and authentic referrals, and then always pay the kindness forward. More

How to handle interoffice power struggles

Inherently, planners are leaders. That makes us wonderful assets to clients. The challenge is when you put us in a room together. More

On Jim Barto, the Atlanta Hilton and doing the right thing

In the case of longtime senior sales manager Jim Barto, everyone at the Atlanta Hilton Downtown did the right thing down to the last detail. More

RSVP: Is anyone out there paying attention?

The reasons people don't reply can be summarized by the phrase "fear of commitment." More

Room advances: Look out for what’s left behind

Room advances are common among planners who want to make sure that VIPs find their lodging in perfect condition. Here are some things to watch out for.  More

The do’s and don’ts of corporate gift-giving

A whoopee cushion is probably not your best choice for a business gift at the holidays. You must also be mindful of IRS rules, cultural etiquette and your reputation.  More

Holidays and work: Double trouble ahead

Whether you welcome or abhor the holiday season, there's some end-of-year protocol that needs your attention. More

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