When our venue lost Internet days before our event, it required MacGyver-like action.
Ask domestic meeting planners what their three biggest challenges are and they’ll say: budgets, lead times and keeping up with new technology. PYM can help.
How to keep staff motivated, tailor your product to the economy and meet event planner expectations were some of the solutions discussed at this event, held on Feb. 24, 2010 in Austin, Texas, which gathered current PYM partners together to discuss current sales and marketing challenges in the meetings industry.
The current economic crisis is forcing everyone in the meetings industry to get creative with strategic solutions to meet client needs, ease budget concerns and keep events from being canceled. Cutting back has been the primary cure-all. “[We’re seeing] chicken instead of beef, shorter reception times, less audio visual, simpler staging and simpler décor,” says […]
The word “stimulus” is on everyone’s lips. From corporate presidents to the President of the United States, stimulating an economy in recession and reviving fallen businesses seems to be the main topic of conversation. The word also applies to the workforce: A stimulated employee is usually a motivated one. However, recent media and government criticism […]
The PYM Town Hall: State of the Industry event was a partner appreciation luncheon hosted by Plan Your Meetings and held at Dave and Busters’ Dallas-Frisco location on March 5, 2009. The event was designed to be a group “think-tank” session between PYM advertising partners. The list of questions divided among the tables was created […]
The PYM Town Hall: State of the Industry event was a partner appreciation luncheon hosted by Plan Your Meetings and held at the Atlanta Botanical Garden on Jan. 29, 2009. It was the second of its kind, the first having convened in July 2008. The event was designed to be a group “think-tank” session between […]
At the end of the 2009 PYM Town Hall: State of the Industry luncheon in Atlanta, representatives from each table presented their findings to the group. Here are summaries of what was presented.
Yesterday, I had the pleasure of conducting a brainstorming session with meeting planners about the challenges they’re facing right now and what some of the solutions are. Whether you attended or not, I think everyone can benefit from some of the advice your peers have on dealing with toxic bosses, contract negotiations, dealing with attrition, […]
As a planner, you expect something (or many things) will go wrong during the course of an event, and you’re an expert at putting out fires while producing seamless events. But no matter how experienced you are, handling controlling or overbearing clients or employers can be a challenge. In an ideal world you’d have full […]
More than 40 representatives from hotels, convention and visitors bureaus (CVBs), special facilities and other meetings industry suppliers recently gathered in Atlanta to discuss current economic challenges and potential solutions at the Plan Your Meetings (PYM) Town Hall: State of the Industry luncheon…
Last month, I was in Houston for a speaking engagement and there was a problem with my room. The front desk was very courteous, and said they would move me and send someone down with a key. The hotel had an outdoor courtyard layout and was very close to the highway. My room was near a giant hole in the security fence, so when there was a knock at the door, I asked, “Who is it?” to make sure it was the front desk and not someone who had wandered on-property.
Unfortunately, the person the front desk sent didn’t speak English. They didn’t understand enough of what I said to respond, “Housekeeping.” When I finally answered the door, they mutely handed me a key, but couldn’t give me directions to where to find my new room. It was incredibly frustrating, and we were both left embarrassed by our inability to communicate.
Hotels and resorts from coast to coast are coming up short-staffed as the federal government seeks to reduce the number of foreign-born workers who typically fill housekeeping, kitchen, front desk and banquet positions.
I find it harder and harder to meet people in restaurants, or to sneak away for one-on-ones at conferences where the noise level isn’t overwhelming.
Pam Hamilton of Event Ovations has discovered a clever way to get your attention without saying a word.