Determining best practices for service charges, gratuities and tips continues to be an area of confusion in the event and meeting industry.
When in doubt I recommend going with your heart.
There are many benefits to downloading our event app, Topi, before you get on-site. You can research exhibitors, find other attendees to carpool with, and much more.
Remember that gratuities are earned. Do what makes sense to you.
The traditional model of event marketing is broken. Here are tips to get you back on track.
How organizations use professional and industry speakers at meetings, conferences and other events is detailed in a recent survey from Tagoras and Velvet Chainsaw Consulting. Consultants interviewed almost 250 respondents from 170 organizations, 80 percent of which hold meetings attended by at least 500 people. The report looks at how speakers are chosen, what is […]
Traveling from conference to conference, you need more than just stamina. You need to stay connected, keep your electronics juiced up and have a dongle for every occasion. No idea what a dongle is or what you should keep in your emergency AV kit? In this brief video, chief AV girl Midori Connolly shares the items […]
During the winter holiday season, giving thanks and sharing our blessings with others becomes a daily practice, but nonprofit organizations rely on charitable donations year-round. That is why meeting and event planners often are called in to help organize fundraising events. Here are four ways you, as a nonprofit event planner, can help elongate the […]
As many of you know, I spent 10 days in October working in Vegas for four different clients. Suppliers in this town say they haven’t recovered from the recession. If you’re like me, you’d expect them to be flexible and accommodating so they leave a positive impression that encourages business, right? Nope. Here are some […]
According to MPI’s recently released Meeting and Business Event Competency Standards (MBECS), marketing ranks low in importance after an impressive list of other considerations, including strategic planning, project management, risk management, administration, human resources, stakeholder management, meeting design and site management. So it’s no surprise that for many planners, marketing is an afterthought. Most likely, […]
Let’s face it Sunshine, your awards banquet has seen better days. Basically, it sucks and everyone knows it. You have been pedaling the same boring food, the same crappy venue, the same suckity, suck-fest for years and quietly, even you would rather go grocery shopping than sit at that table up front, sipping that crap […]
At our last PYM LIVE Event, Plan Your Meetings experimented with hybrid technology for the first time. Because our educator, Joan Eisenstodt, is an industry thought-leader, we figured her session would be a perfect test case. We partnered with Telenect and Active Production and Design to create a live webcast of her session and broadcast […]
About 10 years ago, I helped found a women’s rugby football club in New York City. For those first few years, as we struggled to build a strong team, we often felt like the Bad News Bears. Now, the Village Lions RFC Women’s Side features players who represent the United States in international play and […]
When it comes to building awareness and driving attendance to your event, e-mails are still one of the best, fastest, cheapest methods. However, most planners struggle with building an e-mail campaign, especially when it comes to two very basic parameters: How many e-mails are the “right” number of touches? How often should e-mails be sent, […]
It might seem like a gamble to plan a meeting at a casino, but with the proper planning it can be a hit. The planning and logistics are much the same as planning a meeting at a resort. Here are seven reasons why your best bet may be to choose to meet at a gaming property.
In “Meeting technology 101,” I discussed some technologies that save meeting planners time. Now I’d like to look at some of the tools that can save you money…
If you don’t know the difference between a 3,000 lumen and a 5,000 lumen projector, you’re not alone. Many meeting professionals find event technology daunting and difficult to keep up with. In this PYM Knowledge Series video, a panel of experts, moderated by Jeff Hurt of Velvet Chainsaw Consulting, discuss and demystify several areas of […]
After all the layoffs, cutbacks and economic challenges companies weathered last year, team building is more important than ever. But how do you align your company’s objectives with activities that will build strong teams, raise morale and motivate sales to generate revenue? Tune in to this 37-minute educational video on “Team-building tips & ice breakers” […]
Finding a location and vendors is one of the most basic things planners do. But oftentimes, they forget to include essential information on their request for proposals (RFPs). Here’s a handy checklist of things to include along with some tips on making the most of the follow-up. Keep in mind that meeting suppliers will respond more quickly to a RFP if they know that they are only one of a handful being considered.
There are many reasons why executive retreats are necessary, but executives tend to come together for three reasons. “The first one is they want to work on their strategic vision and plan for their future as an organization, and do that without being distracted by phones ringing at the office and e-mails,” says Mike Whitehead, […]
Within a week of its discovery in Mexico, swine flu had infected more than 1,000 people on five continents. On April 29, the World Health Organization issued a Phase 5 Pandemic Alert, which means a pandemic is imminent. But that doesn’t mean it’s time to panic. “Influenza pandemics must be taken seriously precisely because of […]
What do you do when you have higher expectations and lower budgets than you did last year? Find out how the experts get the biggest bang for their buck. PYM asked industry professionals to send in their budget tips on everything from Audio/Visual to Transportation. Here’s the fruit of their collective wisdom, compiled in this […]
Congratulations, you have committed to planning your meetings and events in a more sustainable way! You have gained support from your executives and board members, and communicated your goals and expectations with vendors and attendees, implementing sustainable practices. What is next you may ask? Metrics! Metrics are the method of measuring an event’s impact on […]
Top of the New Year to everyone! Since we are all going to be challenged with cost-saving measures this year, why don’t I dedicate my first morsel of the year to that? Before I begin, though, I do want to clarify one talking point: Let’s not confuse cost savings with cost cutting. To me, cost […]
From Kristi: At every industry event I’ve been to in the past year, I’ve met recently laid off meeting planners. With the current unpredictable state of affairs and the rising unemployment rate, many people are wondering what they’re going to be thankful for next year. So I thought it would be worth sharing career coach […]
How do you plan a traditional banquet without it appearing stuffy? How much liquor do you buy if you have to supply it for a 500-person event? How do you spruce up barbecue? How do you deal with a client who insists on serving mashed potatoes in a martini glass? And how do you tell a venue you hate their preferred caterer?
Planners spend months, sometimes years, creating meetings, conferences and special events. So many details have to be considered: transportation, meals, activities, education, etc. But it’s the little things — like the welcome gift — that tend to make a big impression on attendees. Here are some tips on how to pick the perfect one for your group …
According to Selling Power, a meetings newsletter geared towards planning events for sales teams, up to 80 percent of your sales team is probably made up of Gen Xers, born between 1961 and 1981. When planning meetings for this picky bunch, Ann Fishman, president of Generation Targeted Meeting Corporation, has a list of critical do’s and don’ts.
Travel guru Arthur Frommer put together this list of travel trends that may influence the decisions you make. Among his Top 15: the dramatic decline of the U.S. dollar, the ever-larger cruise ship and the emergence of airfare “aggregators.”
To go with its new “IN” campaign, the Birmingham [Ala.] CVB is compiling a list of the city’s “in” spots, as determined by locals. To see what’s cool in B’ham now, visit inbirmingham.org.
PYM LIVE Events are held annually in Houston, Dallas, Atlanta and Orlando. Other locations are being added this year, so keep watching our events page for more information. Educational seminars offer meeting tips, creative shortcuts and information on the newest industry trends, as well as Continuing Education Units (CEUs). You’ll get a chance to meet […]
Should you brand your event? The answer is almost always yes.
Attention Chefs and Catering Managers: This note is to you fine folks in culinary cyberland.
Doug Kennedy, president of the Kennedy Training Network, has compiled a useful list of tips to help you and your attendees become green travelers.
Demand for luxury hotels is up, but pricey hotels also have bargain rates. This BusinessWeek slideshow features the cheapest rooms available in the most expensive hotels worldwide.
The holidays are over, but the crunch to catch up is on. In addition to the stress of getting back in the swing of things, there are all those new resolutions to keep. Here’s a list of ways to start your day that will give you enough energy to tackle your to-do list.
Ever wonder why people have such difficulty staying awake for post-lunch seminars? Marcia Conner’s written a fun column about the science of scheduling based on your body clock.
“If your group is going to do a lot of copying, consider bringing your own copier. It may be cheaper than paying to use the hotel’s business center.” — Kent Emeson, speaking at the 2007 Plan Your Meetings Southeast Expo in Atlanta
Traffic congestion is a problem nearly everywhere you go. As a result, there are more inventive solutions and modes of transport than ever before. Here’s a look at some creative ways to get your attendees to and from the airport:
Jeff Boyd, president of Luggage Free baggage shipping company, has some tips on how to minimize travel-related stress this holiday season:
F&B expert Claire R. Gould offers her tips on shaking up holiday carving stations.
Ever been stuck somewhere where upper management seemed to hinder more than they helped employees? Don’t fall into the same trap; avoid these five deadly management sins.
Adding a local culinary treat to an event’s menu is an effective and easy way to introduce attendees to a destination’s local attractions. Since this is the “Year of Alabama Food,” the Alabama Bureau of Tourism & Travel has several resources available, including Alabama food recipes, food-themed books and the PDF “100 dishes to eat […]
At a recent seminar, set up classroom-style, the beige linen table drapes were hung too long on the seating side. Attendees wound up pulling the cloth (resulting in some spilled drinks) and got tangled in it as they moved or crossed their legs; those with dark pants wound up with their pant legs covered in […]
Hotels pull out all the stops with new packages, initiatives and design.
Ramsey Potts is no stranger to all-inclusive beach resorts. The state sales director for Aflac Insurance of West Virginia has taken his top-selling insurance agents on an annual sales-reward trip to exotic beaches more times than he can count. But last year, Potts decided to ditch the beach, opting instead to take his 40 associates to Rancho de los Caballeros in Wickenburg, Ariz.
I almost lost my luggage on my way to the MPI World Education Congress in Montreal. Debarking from my flight behind most of the other passengers, I wound up in the back of the line through customs and arrived late at the luggage carousel. After watching it go round and round with the same few […]
Plugging into its Gen X, Y and Z employees, Homewood Suites by Hilton has initiated iPod-based team training.
Folks, there is such a thing as too much garlic. I know, hard to believe for you garlic lovers out there, but it is true in a banqueting situation.
One event marketing strategy that won’t cost you any money, but could help you meet and exceed your attendance goals is viral, or “buzz,” marketing. Viral marketing is a strategy that encourages individuals to pass on marketing messages to others. Here are some simple ways to incorporate it.
How much should you tip after an event?
Treat attendees like CEOs with door-to-door service.
For multi-day functions, help attendees keep their schedules straight by providing them with business card-sized agendas they can stuff in a pocket and refer to throughout the event.
Let attendees get French with La Crêpe Party.
A lot of companies are now offering boutique-type sodas during coffee breaks. They are more expensive then the usual Coke or Pepsi products because they have fancy names, but are they worth the additional cost?
While working in Denver this past week I ordered a deli buffet, where guests make their own sandwiches. When you do this, pay attention to the choice of meats.
Don’t leave anything behind.
Find out how dynami group created an adult-size sandbox for Doosan Infracore’s clients.
Meeting planners know how important F&B is, but thrilling clients with banquet menus can be challenging. Try breaking out of the ballroom and turn a meal function into a culinary event.
How often do you think about using sports venues for off-site meal functions? Events Specialists took a simple banquet, and by placing it inside New Orleans’ Superdome, created a very special event.
Helpful advice from our resident F&B expert Claire Gould.
Organizers of the recent MPI’s Professional Education Conference-North America worked hard to reduce paper waste. Here’s some tips you can use at your next event.
Pam Hamilton of Event Ovations has discovered a clever way to get your attention without saying a word.
Health and wellness programs are here to stay, so get with it!
The Alabama Bureau of Tourism and Travel declared 2007 the Year of Alabama Arts, kicking off a year-long media campaign focused on the state’s cultural, visual and performing arts attractions. The brochure “Must-See Arts Destinations in Alabama” is available here.
City souvenirs they’ll use … over and over again.
In the race to make every element more functional and friendly, hotels are giving their check-in desks the boot, preferring to station front-desk personnel at lobby “pods” or stations with multiple computers, similar to what is found at retail stores.