This morsel is not going to be about how food is presented. Instead, it’s about my dissatisfaction with how hotels are presenting their menu packets to us, the customers.
Most of the time, folks e-mail their hotel menu packets, which is fine with me. It is nice having an electronic copy, but only in addition to having a hard copy.
If I am doing several days at the same property, and the hotels expect me to print out a 75- to 100-pg. e-mail, they have another thing coming. And why should they expect clients to pay $55++ for a gallon of coffee when their hefty packets were run off a copier and stapled together? Who has time to sift through 75 to 100 pages? And why aren’t they handing clients a professionally printed menu packet that’s user-friendly?
Hotels, your customers are spending big bucks with you on banquets. The least you could do is spend some money on how your menus are presented. And put tabs on the menu selections so we know where to look. If you are asking me to pay $45++ for a lunch buffet, your thoughtful menu presentation to me should prove why I should pay that price.
And with that, I step off my soapbox.