Later this month (April 20-26), the International Association of Administrative Professionals honors those who make offices work – secretaries, administrative assistants and those in various support roles in U.S. and Canada businesses.
IAAP’s Administrative Professionals Week turns 62 this year, and happens on the heels of its 2013 Benchmaking Survey, which shows that office and administrative professionals account for more than 20 million people in North America.
Businesses use the survey, done every two years, to help set standards for compensation, benefits, professional development, workload, techniques and technology in offices. You’ll find the full survey HERE. Among its major findings:
- Job responsibilities and workload. About two-thirds of all administrative professionals make and/or recommend purchasing decisions for their employers. These decisions are worth about $20,000 a year per individual.
- Compensation/benefits. Since 1993, pay raises have outpaced inflation by 13 percent.
- Professional development. Two-thirds of all administrative professionals get 10 or fewer hours a year of training from employers.
- Workplace culture. Being an effective communicator is the most important quality managers, executives and bosses can have.
- Office technology. Keeping up with changing technology is the top issue facing administrative professionals over the next five years.
IAAP is addressing the last concern with a “Don’t Worry – Be Appy!” lunch during Administrative Professionals Week in Kansas City, Mo. For details or to register, go HERE.