There are lots of reasons people cancel at the last minute. Aside from a work or family emergency, most can be thwarted in advance.
Are you in touch with your tachometer? Is it moving forward and causing chill bumps along the way? That’s a good question for all meeting professionals.
At Plan Your Meetings we strongly believe that “hybrid” is the new “green” in the meetings industry — everyone wants to do it, but not everyone knows what it is. That’s why the Greater Raleigh CVB asked PYM to power the education at its June 25 Client Appreciation Event.
Everyone knows the model is outdated but that fixing it is complicated.
No alliance can succeed if there is not equality and mutual benefit at its foundation.
The bottom line: Restaurants, if you sell group business have a staff trained to handle the request. Most importantly, have a catering manager who will get back to the customer on a timely basis.