Sheila Campbell, co-author of “Retreats That Work,” will be leading a four-day workshop on creative facilitation in Washington, D.C., from Feb. 21-24. Participants will learn facilitation exercises for a variety of meetings and off-site events, methods for maximizing meeting design and results, and earn a certificate in creative facilitation. For more information, visit the Retreats […]
I had a major corporation ask me to participate in an RFP for a 10,000+ person annual event. Most people would have been overwhelmed by this daunting task, but for some reason I wasn’t. I thought it was a wonderful opportunity to dig deep within and show this company what I had to say about […]
I don’t know about you, but the 1,000+ e-mails I get every day aren’t getting read. And when I shuffle over the mailroom, the only people sending me letters are credit card companies. So I have to say that when someone mails me something interesting, I pay attention. Yesterday, I got this package that looked […]
Questions discussed at this table were: What can you do to distinguish yourself and rise above the competition? and How can you get creative with small budgets without selling your services short?
Last month, I was in Houston for a speaking engagement and there was a problem with my room. The front desk was very courteous, and said they would move me and send someone down with a key. The hotel had an outdoor courtyard layout and was very close to the highway. My room was near a giant hole in the security fence, so when there was a knock at the door, I asked, “Who is it?” to make sure it was the front desk and not someone who had wandered on-property.
Unfortunately, the person the front desk sent didn’t speak English. They didn’t understand enough of what I said to respond, “Housekeeping.” When I finally answered the door, they mutely handed me a key, but couldn’t give me directions to where to find my new room. It was incredibly frustrating, and we were both left embarrassed by our inability to communicate.
Pam Hamilton of Event Ovations has discovered a clever way to get your attention without saying a word.