Your reputation—and people’s lives—are riding on your preparedness for riots, protests, shooters and acts of terrorism. Do what you do best: Prepare.
Couldn’t be with us in person at our PYM LIVE Denver 2013 event? Here’s a recap of the education, the app-based conversation and more.
Attendees look to us for everything. It doesn’t matter that we don’t live in that city. We must know the area as if we do.
To quote columnist Harvey Mackay, “When you fail to plan – you plan to fail.”
For most, the blackout of the century would be a reason to cancel a program, but not if you’re an event strategist. Make sure you’re ready if any crisis, large or small, hits.
Even extremely well-planned meetings can go horribly wrong. All it takes is one disgruntled attendee with a cell-phone video camera taping a team-building exercise out of context. Before you know it, that segment may be broadcast in prime time on “Nancy Grace” as an illustration of the wasteful extravagances of meetings. That’s exactly what happened […]
If the worst thing that has ever happened at one of your meetings is running out of coffee or having a piece of audiovisual equipment fail, then you should consider yourself very lucky — and long overdue for a more serious complication to occur. Every day, meeting planners grapple with a variety of crisis or […]
Well, hurricane season is upon us and as the Labor Day crowds run for shelter, the thoughts of meetings, weather and other abnormalities came to mind. What does this have to do with meeting contracts? Plenty! Flash back to fall 2005, shortly after Hurricane Katrina. At my birthday party, a co-worker asked me if I […]
So you’ve done your homework, researched the market, cut a great deal and are so proud of yourself. Then, six, eight or 18 months later, your conference or event starts to fall apart because of market uncertainty, losses in sponsorship or, in the case of a first time event, your marketing machine is too slow […]
When meeting industry veteran Ben Novack Jr. was killed last month in his hotel room during a conference his company was managing in Rye Brook, N.Y., it sent shockwaves through the industry. It also served as a wake-up call for planners to think about their own safety. From hotel room security precautions to the best course of working with local authorities and the media, here are insights from industry professionals about what planners should do in case of an emergency…
Everyone makes mistakes. In the events industry, it’s how — and how quickly — you “fix it” that counts. Serenity J. Knutson found plenty of industry pros who aren’t afraid to bare their blunders, and here, in Part II of a series, we bring you their stories, along with a few lessons to be learned.
Over the last eight years, the meeting, travel and tourism industry has experienced a number of global incidents that have put crisis management plans to the test. From crises such as 9/11 and the current influenza A subtype H1N1 outbreak (“swine flu”), meeting planners have learned how to enact last-minute contingency plans. These unexpected events […]
In the wake of repeated natural disasters, meetings planners are being forced to think and act quickly and creatively to adapt to the industry’s changing circumstances.