Even extremely well-planned meetings can go horribly wrong. All it takes is one disgruntled attendee with a cell-phone video camera taping a team-building exercise out of context. Before you know it, that segment may be broadcast in prime time on “Nancy Grace” as an illustration of the wasteful extravagances of meetings. That’s exactly what happened […]
Everyone makes mistakes. In the events industry, it’s how—and how quickly—you “fix it” that counts. Serenity J. Knutson found plenty of industry pros who aren’t afraid to bare their blunders, and here, in Part I of a series, we bring you their stories, along with a few lessons to be learned.
Over the last eight years, the meeting, travel and tourism industry has experienced a number of global incidents that have put crisis management plans to the test. From crises such as 9/11 and the current influenza A subtype H1N1 outbreak (“swine flu”), meeting planners have learned how to enact last-minute contingency plans. These unexpected events […]
Lately, news outlets have been awash in stories about disappearing hives. But on May 21, a swarm of 3,000 honeybees disrupted an American Cancer Society charity event in Indiana, prompting some pundits to wonder if they’re just looking for a good cause.