For both experts and newbies, less is more.
Communication basics are a practical necessity.
Written communication can make us look like a superstar or an idiot in the blink of an eye. Some tips …
As meeting planners, we are champions of the power of live, face-to-face communication.
Dear travel manager, have you thought about what the economic outlook for your small or medium-size business will be a year from now? Eighteen months? Well, according to America Airlines’ second annual survey, 71 percent of SMB travel managers project an increase in their companies’ economic outlook by December 2013. And with more money, comes more […]
Virtual and hybrid meetings may have been the biggest meeting trends during this “great recession,” but their ubiquity has only reinforced the fact that some business objectives are best achieved face-to-face. The 2009 Oxford Economics Study found that for every $1 a company invests in business travel, an average of $12.50 in increased revenue and […]
I write many of these articles due to an experience that I have had with a client. If you follow me at all, you’ll find that I often stress that great planning up front, makes all the difference in the world. Especially, when it comes to mitigating a short fall. Attrition is something better avoided […]
In the face of continued low occupancy and less overall meeting activity, many of the national hotel chains are moving away from the personal relationship-building sales experience upon which their loyal customer base was built. Now, sales teams that may as well be located on what seem to be opposite sides of the country contend for my, and your, hotel business.