I write many of these articles due to an experience that I have had with a client. If you follow me at all, you’ll find that I often stress that great planning up front, makes all the difference in the world. Especially, when it comes to mitigating a short fall. Attrition is something better avoided […]
In the face of continued low occupancy and less overall meeting activity, many of the national hotel chains are moving away from the personal relationship-building sales experience upon which their loyal customer base was built. Now, sales teams that may as well be located on what seem to be opposite sides of the country contend for my, and your, hotel business.