Personal service, healthy lifestyles and convenience are what hotel customers value most, according to a study from the American Hotel & Lodging Association. The Lodging Survey, sponsored every two years by AH&LA, has been assessing industry trends since 1988. The 2014 survey was conducted by STR, which polled 9,600 hotels across the country. Key findings: […]
Connectivity, especially the wireless variety, has apparently jumped up the list of human needs to a spot somewhere between food/water/shelter and a comfortable temperature.
When our venue lost Internet days before our event, it required MacGyver-like action.
It’s all about connection, at home and at work. The dramatic rise of smartphones, tablets and other web-enabled connection devices is changing the way we make decisions as consumers, retailers, marketing strategists, and members of the meeting and event planning industry. That’s the subtext of a study by conScore in Reston, Va., which polled the […]
Delta Air Lines is giving communication junkies a holiday treat: Free Internet access on select flights through Dec. 31. Six planes flying routes between New York and Boston and New York and Washington, D.C., have been transformed into temporary WiFi hot spots powered by Gogo Inflight Internet service, a division of aviation communications company Aircell. […]
Last month, American Airlines began offering in-flight Internet access on limited flights.