Meeting and event professionals can no longer wholly rely on satisfaction measurements to justify spend, and as they seek to determine the true business value that their meetings drive, they are finding the added benefit of heightened roles within their organizations.
There’s a good reason why conflict and collaboration go hand in hand. Always agreeing might be your default when you lack confidence in your idea and want to save face, however, it functions more as a one-way street to boring town. Positive conflict can be a productive way to prod your team to discover innovative […]
Follow-up is one of the most important aspects of event design, but it’s also the most neglected areas of corporate event planning. Here are 11 steps you can take to achieve measurable ROI.
The Global Business Travel Association (GBTA) has created four European committees to examine and improve the areas of aviation, hotels, meetings and technology. The committees, forming now, comprise GBTA members wanting to improve levels of competence through the creation of toolkits, RFPs, white papers, templates, webinars and educational content. Leading the committees: Meetings: Chaired by Izania […]
Everyone knows the model is outdated but that fixing it is complicated.
The Global Business Travel Association’s latest forecast indicates that an improving economic outlook should continue to boost business travel spending in 2013 — driven in part by stronger growth in group spending. Meeting spending is now expected to increase 6 percent to $115.9 billion — up from the 5.2 percent growth that was forecast in […]
The Global Business Travel Association, or GBTA, which considers itself the voice of the global business travel industry, has formed a Russia chapter. This means the association is now active in all BRIC regions for the first time. BRIC is an acronym that refers to Brazil, Russia, India and China, which are considered to be […]
When our venue lost Internet days before our event, it required MacGyver-like action.
Dear travel manager, have you thought about what the economic outlook for your small or medium-size business will be a year from now? Eighteen months? Well, according to America Airlines’ second annual survey, 71 percent of SMB travel managers project an increase in their companies’ economic outlook by December 2013. And with more money, comes more […]
In 1994, nearly one of every 10 people traveling worldwide were headed to the United States. By 2000, the U.S. share of inbound travel had dropped from 9 percent to 7 percent; 10 years later, it was at barely 6 percent. So why has America lost 30 percent of the worldwide travel market in less […]
According the the IMEX Group, business is going to be up this year, even if resources remain tight. The organization, which produces the IMEX America and IMEX Frankfurt trade shows, released six predictions for the 2012 global meeting industry, based on post-show feedback from its inaugural American event, held last fall. Business is looking up […]
Corporate social responsibility (CSR) is one of the biggest corporate buzz words of the past few years. But it’s one of those things that needs decoding to be effective. We hear about carbon footprints, LEED certification, and Energy Star standards, and while they are all important programs that keep corporations on their toes, what does […]
The Aspen Seminar on leadership at Colorado’s Aspen Institute has been challenging leaders to think more critically about how to do good while doing business for nearly 60 years. Now it’s available as a program for conference and retreat attendees. Guests participate in facilitated roundtable discussions about society, ethics and leadership, using classic and contemporary […]
Need a fun signature drink for a meeting in the Big Easy? Old New Orleans Rum is locally owned and operated by artist James Michalopoulos. Four varieties are available: Crystal, Amber, Cajun Spice and the oak barrel-aged Ten Year Special Edition.
A free Lonely Planet guidebook and iPhone app about the Beaches of Fort Myers & Sanibel are available from the Beaches of Fort Myers & Sanibel CVB.
Looking to add some culture to your itinerary, but short on time? For the second consecutive year, Condé Nast Traveler readers voted the 21c Museum Hotel in Louisville, Ky., as the No. 1 hotel in the U.S., and the No. 6 hotel in the world in the 2010 Readers’ Choice Awards. The 90-room hotel integrates […]
Going through an obstacle course blind as a team-building exercise pales in comparison to the Wyndham Peachtree City [Ga.] Hotel and Conference Center‘s latest innovation — Dragon Boat racing. “It’s certainly out of the ordinary,” stated Wyndham Peachtree’s Director of Sales and Marketing Karen Pendleton. “But it’s a highly effective team-building exercise.” In racing, everyone […]
A recent study conducted by IMEX America hints that the worst of the recession may be over, but recovery is slow. The inaugural Index of Optimism, which surveyed over 250 planners and travel executives (90 percent in the U.S., 10 percent in Canada), shows rising levels of confidence and business expectations. Seventy-one percent of the […]
If you want to create memorable meetings and events, there are many ways to do so. All you need is a little ingenuity and inspiration. Plan Your Meetings spoke with meeting planners across the country to find out what advice they had for livening things up and engaging attendees …
If you’re an event planner, you know it’s not always easy to make an impression on distracted, multitasking attendees. A possible solution: the Water Coolers, a New York-based musical comedy group that delivers the message in songs and sketch comedy tailored to any corporate, association or convention audience. The group was created for planners by […]
We all know that face-to-face meetings bring people together, but recently, we received a powerful reminder of the unexpected ways in which they can. Richard Ross and Alex Michaels were good friends in high school. But after graduating, they lost touch and didn’t see or speak with each other again until … PYM Houston! Ross, […]
By Lisa Kraus It’s all well and good to encourage people to play to their strengths, but how do you reinforce that message as a conference theme through attendee education and experiences? For GaMPI’s Summer Educational Alliance (SEA), the answer lay in the details. As soon as I got off the airport transfer shuttle, I […]
I’ve been involved in the corporate audiovisual production industry for over 20 years, and one of the most consistent issues I hear meeting planners and end clients complaining about is the cost of their technology spend, specifically “hidden” or unexpected AV expenses. Part of the problem lies in the fact that many meeting planners are […]
One of the mistakes meeting planners frequently make is not paying enough attention to the layout and design of their meeting rooms. Too often planners are more concerned with accommodating the most people possible in a space instead of designing an environment that is conducive to meeting the goals and objectives of the event. For […]
At least 40 meetings have been canceled in Arizona in the past four months, ever since the state passed a tough new immigration law. But the politician who began the call for an economic boycott has since changed his mind. In an interview with the Arizona Republic, U.S. Rep. Raul Grijalya (D-Ariz.) said a federal […]
Arizona is spending $280,000 to assure would-be visitors that it is a safe and welcoming destination despite its tough new immigration law. The passage of the immigration law in April resulted in nationwide boycotts, protests and numerous cancellations by meeting planners and others, who either found the law offensive or were worried about the state’s […]
Often when meeting and event organizers begin planning conference education, they take the most efficient path. They consider the venue’s meeting space, capacity charts and room layouts. The object is to get as many people as possible in each room for each presentation. This planning process focuses on what’s best, efficient and easiest for the […]
Winds this week will largely determine what happens along the coasts of Florida, Alabama, Louisiana, Mississippi and Texas, as the worst oil spill in U.S. history nears the two-month mark. Forecasters have been most concerned about the Mississippi/Alabama barrier islands and the Florida Panhandle. Thousands of vacationers, meanwhile, are changing plans, either hoping to catch […]
Ever hear those stories about families who rent a vacation house together? Rarely does it turn out well, especially the first time. Count on disagreements over children’s bedtimes, room allocations, paying for food and clean-up. Now multiply those decisions by thousands and you have what meeting planners and executives face when they try to co-locate […]
Ground transportation is a very tricky part of the event planning industry because if done right no one really thinks to thank you. How hard is it to order a car/bus and driver? Here is the answer: harder than you think. If ground transportation isn’t done correctly — for example, a shuttle bus hits a […]
Recently, the Convention Industry Council (CIC) launched the grassroots campaign “FACE TIME. It Matters.” in response to a CIC-commissioned survey citing image, publicity and public policy as major reasons many planners expect to book fewer face-to-face meetings. Backed by the U.S. Travel Association and the CIC’s 34 member organizations, FACE TIME is a multi-faceted marketing […]
Give your meeting new meaning with the “Build a Bicycle” team-building program at the Brasstown Valley Resort & Spa in Young Harris, Ga. In addition to fostering better working relationships and team spirit among attendees — teams compete during seminars, answering questions, etc., to earn tokens to purchase tools needed to build bikes that will […]
A first-time exhibitor recently arrived on-site at a major meetings industry trade show with company check in hand and instructions from her boss in mind: rent a few furniture items for the booth. No problem, right? Upon speaking with show services providers, the exhibitor was floored to learn that she would have to pay $500+ […]
Finding places or activities that enhance a meetings’ themes are a powerful way to tie business objectives into the attendees’ experience. Author John Graham-Cumming has cataloged 128 places around the world where “science and technology come alive” in The Geek Atlas. Many are in the U.S. and the U.K. and range from museums to government […]
Since February, US Travel has been spearheading a promotional and advocacy campaign to give a voice to the meetings industry, with the help of industry associations such as PCMA, MPI and NBTA. But there is still some frustration with its speed in addressing media and government criticisms. Enter Yes2Meetings…
Meetings fulfill many legitimate business purposes, but how do planners overcome resistance with clients or bosses who are wary of meeting in this economic climate? Mike Mason, senior vice president of group sales at Gaylord Hotels, offers these top reasons to meet in a down economy…
The 3,900-room Fontainebleau Las Vegas has canceled meetings and conventions scheduled for the first half of 2010 (Jan. 1 – June 29). Originally slated to open in October 2009, construction efforts on the $2.9 billion casino resort stalled after developers failed to get an estimated $800 million to finish the project. According to Associated Press […]
Yes, attendees, it’s OK to walk out of an educational session. In fact, I would venture to say that you owe it to yourself, the speaker and the event organizer to forego all deadly sessions in favor of ones with content and presentation styles that engage you. I know, I know, “it’s not polite.” But […]
The U.S. Treasury issued new regulation guidelines for companies that have received taxpayer assistance on June 10. After 90 days of public commenting and review, the rules will be finalized. Industry leaders do not predict the final regulations will differ much from those proposed by the Treasury Department, which call for companies receiving taxpayer assistance […]
During an April 1 colloquy on executive compensation for TARP recipients, Rep. Shelley Berkley (D-Nev.) asked Financial Services Committee Chair Barney Frank (D-Mass.) to clarify whether or not TARP recipients would be allowed to spend money on meetings, events and incentive travel programs. “During the past few months, legitimate business travel for meeting, incentive and […]
The word “stimulus” is on everyone’s lips. From corporate presidents to the President of the United States, stimulating an economy in recession and reviving fallen businesses seems to be the main topic of conversation. The word also applies to the workforce: A stimulated employee is usually a motivated one. However, recent media and government criticism […]
In order to strengthen the business case for meeting, U.S. Travel Association commissioned APCO Insight to survey 401 business executives at companies with more than $50 million in annual sales to gauge how much they value business travel as a means of growing revenue, developing talent and achieving their business goals. Despite 82 percent of the surveyed companies reporting that business travel is important to achieving their business results, business travel bookings through agencies have fallen 20 percent in January and February (according to tracking done by Amadeus).
What a difference grassroots mobilization makes. This past week, the number of signatories on the Keep America Meeting petition reached 17,000; members of the travel industry met with President Obama and got his endorsement; and media coverage started getting positive. Check it out: Fortune – “Not Every Corporate Trip is a Boondoggle” March 11, 2009 […]
According to the Las Vegas Convention and Visitors Authority, 340 events have canceled within the past 90 days. That translates to an estimated $131.6 million dollars in lost spending in a city that’s already seen its occupancy rate fall nearly 12 percent from 2008. For more about why companies are gun-shy about meeting in Las […]
I’m totally not into the name because it makes me think something is on fire, but you’ve got to visit the Web site Meeting Industry Crisis Center. It’s got nifty links to keep you up to date on the crazy war politicians are waging on our industry. (In case you haven’t heard, the latest nutty […]
Days after the U.S. Department of the Treasury made it a requirement for companies receiving assets from the Troubled Asset Relief Program (TARP) to define and make public a company-wide policy on expenditures (including entertainment, holiday parties, conferences and events), a coalition of meeting, event and incentive travel organizations released a set of guidelines for […]
A campaign is afoot to keep America meeting. More than 5,000 people have already signed an online petition at KeepAmericaMeeting.org, and many more signatures are needed to help raise awareness of the importance of corporate meetings. The petition is endorsed by a non-partisan coalition of industry leaders, meetings media and associations, and will be delivered […]
At the end of the 2009 PYM Town Hall: State of the Industry luncheon in Atlanta, representatives from each table presented their findings to the group. Here are summaries of what was presented.
Questions asked at this table included: What is the best way to target the corporate market right now? and How do you develop and nurture business when your clients are hurting/canceling events?
“The government has declared war on the meetings industry,” Meeting Professionals International’s President and CEO Bruce MacMillan declared to an audience of nearly 2,000 at MPI’s MeetDifferent Opening General Session in Atlanta on Feb. 8. The opening general session involved presentations from economists, panel discussions on hot-button topics and short promo speeches from MPI President […]
I am so excited. Mike McAllen just posted this podcast interview he did with me earlier this week. So if you’ve ever wondered about how Plan Your Meetings got started, why we do the things we do, what we have coming up and why Cirque du Soliel wouldn’t hire me, listen to this podcast and […]
The key to success in our current industry seems to hinge on one word: flexibility. We see the U.S. financial market sitting on a seesaw with the global economy, creating ups and downs that require balance and tenacity. With one tip, the meeting professional can teeter, but a strong hold on creative solutions will level […]
Advice to suppliers: Bone up on your customer service. That was the No. 1 message planners had for sales reps hungry for business. Plan Your Meetings conducted an informal “state of the industry” roundtable with 20 Atlanta-based corporate, government, association and independent planners who attended its PYM LIVE Event in Birmingham. They talked about current […]
Meetings and event cancellations may be inevitable, but burned bridges don’t have to be. Though not exactly an art or science, there are right and wrong ways to call off a booking. And handling the situation with diplomacy and tact can often make things easier for every party involved. The best way to ensure things […]
At the PYM LIVE Atlanta Event at Retreat of Dunwoody, Dr. James Hogg spoke about “Emergent Technologies for Meeting Professionals.” His goal was to blow our minds, and he did. We have received an avalanche of requests from attendees and those unable to attend to share the educational content, so here are some audio of […]
The contemporary and spacious Retreat of Dunwoody can host up to 1,200 people. Ideal for corporate meetings, holiday parties, social receptions and team building, the Retreat has a terrace, gardens and flexible event space that have a futuristic vibe. — Taylor Dahl The Retreat of Dunwoody at PYM’s Resource Directory
The average attendee has a lethally short attention span. Keep attendees engaged, by generating real-life metrics and audience demographics through your speaker’s PowerPoint presentation with The Extreme Group Inc., which creates interactive meeting environments using hand-held audience response systems.
New hires and promotions throughout the meetings industry.
New hires, promotions, mergers and more throughout the meetings industry…
LaQuinta Resort & Club in LaQuinta, Calif., has an arsenal of new online tools for meeting planners, including an e-Event booking engine for small groups that bundles room, F&B and A/V reservations, and a personalized online group page.
What planners need to know when hotels are renovated or change brands
Recently, while coordinating a meeting in Palm Springs, Calif., I became concerned when my breakfast set-up was not complete 15 minutes before guests were due. “We still have some kinks to work out due to the management change,” the hotel salesperson informed me. The hotel had recently changed brands and management companies, which was reflected in the service for this particular function. Ultimately, the hotel provided seamless service, and the guests did not notice anything amiss.
In many cases, though, a change in hotel brands or management companies can present challenges for planners.
Although it’s launching on Father’s Day, Spa Sydell’s Athletic Performance Massage designed for the golfer, tennis player, runner or outdoor enthusiast isn’t only for men, and it is a great way to help attendees unwind after corporate golf tournaments, team-building activities and other active programs. The facility is the only Atlanta-area spa with a corporate […]
Florida Governor Charlie Crist has given the Florida hotel industry a green incentive. Since Jan. 1, hotels have had to have Florida Green Lodging certification in order to be considered host sites for government-sponsored meetings. Currently, 54 Florida hotels have earned the “Green Lodging” designation from the Department of Environmental Protection; 207 hotels have applied […]
New hires, awards and promotions across the Southern U.S.
Change is a major reason why the allure of traveling to meetings and events is so strong, despite the challenges and expense. People may complain about having to make the time to attend, but meetings that get them away from the office produce many positive benefits. Studies and experience attest to a sense of renewal, […]
Did you or your group participate in Earth Hour on March 29, when people around the world went without electricity for one hour?