People already use smartphones to listen to music, watch videos, surf the Web, send e-mails and track appointments; now they can use them to make and manage travel itineraries.
Hotels pull out all the stops with new packages, initiatives and design.
Ramsey Potts is no stranger to all-inclusive beach resorts. The state sales director for Aflac Insurance of West Virginia has taken his top-selling insurance agents on an annual sales-reward trip to exotic beaches more times than he can count. But last year, Potts decided to ditch the beach, opting instead to take his 40 associates to Rancho de los Caballeros in Wickenburg, Ariz.